Customer Services

Trained and qualified personnel staff the Client Services Department.  Their primary concern is to respond to telephone inquiries and to contact customers to provide and obtain information.  Client Services Representatives answer questions or concerns regarding all aspects of preparing and transporting specimens, testing, reporting, and laboratory service functions.  This may include information on specimen requirements, turn around times, patient test results, test change requests, and requests for shipping materials.

Additionally, Client Service Representatives may also answer some technical and scientific questions concerning the services.  If they are unable to answer technical questions, inquiries will be directed by the representative to the appropriate scientific or medical expert on staff at AviaraDx.

Client Service Representatives are available Monday through Friday at 1-877-TUMORDX (886-6739).

Please click the link below to have an AviaraDx Representative contact you about setting up an account.